Russian
Production and Distribution of Food Additives and Ingredients
for the Food Industry. Dry Mixes for HoReCa

Privacy Policy

This page specifies, which data we, the website administration, or third parties may receive when you use our website.

Data Collected from Visitors

Personal Data

Users who browse the website transfer their personal data voluntarily. These may include name, surname, patronymic, phone numbers, e-mails, addresses for delivering goods or providing services, details of the company that the user represents, user's position in the company, social media accounts. Other data may also be requested in some fields that may be filled in or left blank.

These data are collected for the purpose of providing services or selling goods, communicating with users or supporting other user activity on the website, and also to send users the information they have agreed to receive.

We do not check the accuracy of the data provided, but we do not guarantee that we will complete orders to a good quality or respond if you leave the incorrect data.

The data are collected through the forms available on the website (which serve, for example, for registration, ordering, subscribing, writing a review, providing feedback, and other purposes).

The website forms can transfer data both directly to our website and to websites of third-party organizations (scripts of third-party services).

Data can also be collected through cookies, both directly by our website and by scripts of third-party services. These data are collected automatically. The transfer thereof can be prevented by disabling cookies in the browser.

Non-Personal Data

In addition to personal data, non-personal data are collected from the visitors. They are collected automatically by the web server, which hosts the website by means of CMS (content management system) or third-party scripts installed on the website. The data that are collected automatically include the IP address and the country where it is registered, the name of the domain, from which you came to us, visitors transitions from one website page to another, information that your browser provides voluntarily, when you browse the website, cookies, information on visits and other data collected by third-party analytics counters installed on the website.

These data are non-personalized and are used to improve the customer service and usability and analyze the traffic.

Data Provision to Third Parties

We do not disclose the users' personal information to companies, organizations and individuals that are not associated with us. Exceptions are listed below.

Published User Data

Users personal data may be published in accordance with the functions of the website. For example, reviews may be published together with the name provided by the user. Such actions on the website are voluntary, and the user, by their actions, consents to such publication.

As Required By Law

Information may be disclosed in order to prevent fraud or other illegal actions, at the request of the law and in other cases provided by law.

To Provide Services and Fulfill Obligations

The user agrees that their personal information may be transferred to third parties in order to provide services ordered on the website or to fulfill other obligations to the user. Such third parties include, for example, courier firms, postal services, freight services and others.

Third-Party Services Installed on the Website

The website may contain forms that collect personal information for other organizations, in which case the collection, storage and protection of the users' personal information shall be carried out by third-party organizations in accordance with their privacy policy.

The information received from a third-party organization shall be collected, stored and protected in accordance with this privacy policy.

Email Newsletters

The company has the right to send the Buyer advertising and informational messages containing the information about current discounts, special offers and goods, as well as the company's news, with a moderate frequency.

If the Buyer does not wish to receive such e-mails, they can click Unsubscribe from the newsletter link at the bottom of the letter or change the subscription settings in their Personal Account.

If, for some reason, the Buyer has difficulties in unsubscribing, they can send a letter to the company's email requesting to be unsubscribed.

How We Protect Your Information

We take appropriate security measures during data collection, storage and processing to protect them from unauthorized access, alteration, disclosure or destruction, restrict our employees', contractors' and agents' access to personal data and constantly improve the methods of collection, storage and processing, including physical security measures, in order to counter unauthorized access to our systems.

Your Acceptance of These Terms

By using this website, you express your consent to this privacy policy. If you do not consent to this policy, please refrain from the use of our website. The further use of the website after changes are introduced to this policy will be treated as your consent to these changes.

Disclaimer

This privacy policy does not apply to any other websites and does not apply to third-party websites that may contain a mention of our website and links thereto, as well as links from this website to other ones. We are not responsible for the actions of other websites.

We are not responsible for the privacy of the following personal data:

  • personal data from public sources of personal data;
  • information that later became public through no insider's fault;
  • information that became known from other sources before or after its receipt by the company.

Changes to Privacy Policy

We reserve the right to update this privacy policy at any time at our discretion. When introducing changes, the date of the last update is indicated in the current version. The new version of the policy comes into force from the moment it is posted, unless otherwise provided by the new version of the policy. The company has the right to send a message to the owners of personal data about changes in the privacy policy. In case of disagreement with the new policy, the user has the right to notify us about their refusal to grant consent to the use of their personal data. Then such data will be deleted. We advise users to check this privacy policy page regularly to stay informed of any changes about how we protect the user information that we collect. By using the website, you agree to accept responsibility for periodical checks of the privacy policy and changes thereto.

How to Contact Us

If you have any questions about the privacy policy, the use of the website or other issues related to the website, please contact us.